Control4 Help + Troubleshooting
Control4 Zigbee Reset Procedures
| Button Tap Functions | In-wall Lighting & Keypads | 1-Button Products | Thermostats | System Remote Controls | Zigbee Door Locks | Mini-App Mode |
| Identify | 4
(Lighting, 2,3-bkp : Top Button) (6-bkp : Top Left Button) |
4 | 4
(Center Button) (Top Right on C4-THERM) |
4
(Red 4 Button) |
4
(Left Button) |
Press and hold
(Bottom Button) (6-bkp : Bottom Left Button) |
| Reboot | 15
(Lighting, 2,3-bkp : Top Button) (6-bkp : Top Left Button) |
15 | 15
(Center Button) (Top Right on C4-THERM) |
SR-250/260: Room Off, #, *, 1, 5, 4, 1, 5SR-150: Room off, #, *, 1, 5, 4, 1, 5 |
N/A | N/A |
| Channel Blink | 7, 4, 7
(Lighting, 2,3-bkp : Top, Bottom, Top) (6-bkp : Top Left, Bottom Left, Top Left) |
7 | 7, 4, 7
(First Button Left, Center, First Button Left) (Top Right, Bottom Right, Top Right on C4-THERM) |
SR-250/260:
List, Info, Config, 2, 4, 8, 6, #, * SR-150: Room Off, #, *, 7, 4, 7 |
N/A | N/A |
| Reset Application Defaults | 9, 4, 9 or 9, 9, 9
(Lighting, 2,3-bkp : Top, Bottom, Top) (6-bkp : Top Left, Bottom Left, Top Left) |
9 | 9, 4, 9 or 9, 9, 9
(First Button Left, Center, First Button Left) (Top Right, Bottom Right, Top Right on C4-THERM) |
SR-250/260: List, Info, Config, Factory Defaults |
N/A | N/A |
| Leave & Reset Factory Defaults | 13, 4, 13
(Lighting, 2,3-bkp : Top, Bottom, Top) (6-bkp : Top Left, Bottom Left, Top Left) |
13 | 13, 4, 13
(First Button Left, Center, First Button Left) (Top Right, Bottom Right, Top Right on C4-THERM) |
SR-250/260: Room Off, #, *, 1, 3, 4, 1, 3SR-150: Room Off, #, *, 1, 3, 4, 1, 3 |
9 (Right Button)
|
Press and hold for 13 seconds (Bottom Button) (6-bkp : Bottom Left Button) |
| Swap Firmware Image (Legacy Lighting) | Hold bottom button while rebooting device, release when LEDs flash purple | – | – | – | – | – |
| Swap Firmware Image (Next Gen Lighting) | Hold bottom button while rebooting device, release when top LED flashes red 4 times | – | – | – | – | – |
| Signal Strength Blink LED’s | Composer > Network Tools > Zigbee Network | – | – | – | – | – |
