Control4 Help + Troubleshooting

Control4 Zigbee Reset Procedures

Button Tap Functions In-wall Lighting & Keypads 1-Button Products Thermostats System Remote Controls Zigbee Door Locks Mini-App Mode
Identify 4

 

(Lighting, 2,3-bkp : Top Button)

(6-bkp : Top Left Button)

4 4

(Center Button)

(Top Right on C4-THERM)

4

 

(Red 4 Button)

4

 

(Left Button)

Press and hold

 

(Bottom Button)

(6-bkp : Bottom Left Button)

Reboot 15

 

(Lighting, 2,3-bkp : Top Button)

(6-bkp : Top Left Button)

15 15

(Center Button)

(Top Right on C4-THERM)

SR-250/260:
Room Off, #, *, 1, 5, 4, 1, 5SR-150:
Room off, #, *, 1, 5, 4, 1, 5
N/A N/A
Channel Blink 7, 4, 7

 

(Lighting, 2,3-bkp : Top, Bottom, Top)

(6-bkp : Top Left, Bottom Left, Top Left)

7 7, 4, 7

(First Button Left, Center, First Button Left)

(Top Right, Bottom Right, Top Right on C4-THERM)

SR-250/260:

List, Info, Config, 2, 4, 8, 6, #, *

SR-150:

Room Off, #, *, 7, 4, 7

N/A N/A
Reset Application Defaults 9, 4, 9 or 9, 9, 9

 

(Lighting, 2,3-bkp : Top, Bottom, Top)

(6-bkp : Top Left, Bottom Left, Top Left)

9 9, 4, 9 or 9, 9, 9

(First Button Left, Center, First Button Left)

(Top Right, Bottom Right, Top Right on C4-THERM)

SR-250/260:
List, Info, Config, Factory Defaults
N/A N/A
Leave & Reset Factory Defaults 13, 4, 13

 

(Lighting, 2,3-bkp : Top, Bottom, Top)

(6-bkp : Top Left, Bottom Left, Top Left)

13 13, 4, 13

(First Button Left, Center, First Button Left)

(Top Right, Bottom Right, Top Right on C4-THERM)

SR-250/260:
Room Off, #, *, 1, 3, 4, 1, 3SR-150:
Room Off, #, *, 1, 3, 4, 1, 3
9 (Right Button)

 

Press and hold
for 13 seconds 

(Bottom Button)

(6-bkp : Bottom Left Button)

Swap Firmware Image (Legacy Lighting) Hold bottom button while rebooting device, release when LEDs flash purple
Swap Firmware Image (Next Gen Lighting) Hold bottom button while rebooting device, release when top LED flashes red 4 times
Signal Strength Blink LED’s Composer > Network Tools > Zigbee Network

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